SAP Conversational AI incident
Disruption on SAP Conversational AI platform
Resolved after 7 hours 37 minutes, affecting SAP Conversational AI and [EU10] Dialog and 1 more, on August 31, 2021.
This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
Affected components
Update timeline
- identified Aug 31, 2021, 01:21 PM UTC
Dear Users, A problem has been identified by the SAP Business Technology Platform team and the issue resolution is in progress. This affects several critical functionalities of the SAP Conversational AI platform. We are working closely with the BTP team to resolve the issue. We thank you for your patience. You may also follow the progress at the SAP BTP status page here : https://sapcp.statuspage.io/incidents/2c071ngwz7gf Regards, The SAP Conversational AI team
- monitoring Aug 31, 2021, 01:38 PM UTC
Dear Users, The service has been restored since 13:28 UTC on 31 Aug 2021 and we are monitoring to ensure stability. Regards, SAP Conversational AI
- resolved Aug 31, 2021, 08:58 PM UTC
This incident has been resolved and the platform is fully operational. We thank you for your patience. Regards, The SAP Conversational AI team
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