SAP Conversational AI incident

US DC - Outage on SAP Conversational AI platform

Resolved on September 10, 2021.

resolved Sep 10, 2021, 06:16 AM UTC

There was an incident that caused SAP Conversational AI in the US datacenter to be intermittently unavailable on 9-Sep-2021 from 0409 UTC until 0538 UTC. During this interval both dialog and designtime were giving fluctuating responses. The issue has been addressed and we apologise for the inconvenience this may have caused you. SAP Conversational AI Team

Started
Sep 10, 2021, 04:00 AM UTC
Resolved
Sep 10, 2021, 04:00 AM UTC
Duration
–
Detected by Pingoru
Sep 10, 2021, 04:00 AM UTC

Update timeline

  1. resolved Sep 10, 2021, 06:16 AM UTC

    There was an incident that caused SAP Conversational AI in the US datacenter to be intermittently unavailable on 9-Sep-2021 from 0409 UTC until 0538 UTC. During this interval both dialog and designtime were giving fluctuating responses. The issue has been addressed and we apologise for the inconvenience this may have caused you. SAP Conversational AI Team

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