Sanity experienced a major incident on September 23, 2026 affecting Content Agent, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Content Agent
Update timeline
- investigating Sep 23, 2026, 10:54 AM UTC
We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.
- investigating Sep 23, 2026, 10:57 AM UTC
We are continuing to investigate this issue.
- investigating Sep 23, 2026, 11:12 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 23, 2026, 11:23 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 23, 2026, 11:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 23, 2026, 11:53 AM UTC
This incident has been resolved.