Samsung SmartThings incident

Service disruption in North America

Resolved after 1 hour 51 minutes, affecting Hubs, Devices, and Automations and Mobile App and 1 more, on December 5, 2022.

monitoring Dec 05, 2022, 09:20 PM UTC

Functionality has recovered at this time and we are continuing to monitor platform health.

Started
Dec 05, 2022, 08:21 PM UTC
Resolved
Dec 05, 2022, 10:12 PM UTC
Duration
1h 51m
Detected by Pingoru
Dec 05, 2022, 08:21 PM UTC

Affected components

Hubs, Devices, and AutomationsMobile AppPlatform APIs

Update timeline

  1. investigating Dec 05, 2022, 08:21 PM UTC

    Some users in North America may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

  2. monitoring Dec 05, 2022, 09:20 PM UTC

    Functionality has recovered at this time and we are continuing to monitor platform health.

  3. resolved Dec 05, 2022, 10:12 PM UTC

    This incident has been resolved.

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