Resolved after 6 hours 49 minutes, on January 17, 2023.
The incident has been resolved. It's now possible to reinstall the smart locks smart app
Update timeline
- investigating Jan 17, 2023, 07:27 PM UTC
Users are experiencing issues with running and installing the Smart Locks SmartApp. We are investigating.
- identified Jan 17, 2023, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 18, 2023, 01:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 18, 2023, 02:16 AM UTC
The incident has been resolved. It's now possible to reinstall the smart locks smart app
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