Samsung SmartThings incident

Issues with Device Control via Voice Integrations and SmartApp Execution

Resolved after 3 hours 22 minutes, affecting Mobile App and Mobile App and 1 more, on February 7, 2023.

monitoring Feb 07, 2023, 09:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 07, 2023, 07:56 PM UTC
Resolved
Feb 07, 2023, 11:18 PM UTC
Duration
3h 22m
Detected by Pingoru
Feb 07, 2023, 07:56 PM UTC

Affected components

Mobile AppMobile AppMobile AppPlatform APIsPlatform APIsPlatform APIs

Update timeline

  1. identified Feb 07, 2023, 07:56 PM UTC

    Some users may be experiencing delays or failures controlling devices through voice agents and executing Smartapp automations. The root cause has been identified and teams are working to stabilize the impacted platform features.

  2. monitoring Feb 07, 2023, 09:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2023, 11:18 PM UTC

    This incident has been resolved.

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