Samsung SmartThings incident

Hub Driver release issues

Resolved after 14 hours 57 minutes, affecting Hubs, Devices, and Automations and Hubs, Devices, and Automations and 1 more, on February 14, 2023.

monitoring Feb 15, 2023, 01:23 AM UTC

The previously mentioned issues have been resolved. Users with Z-Wave Switch devices may continue to see issues with device control or automation execution over the next 12 hours while a fix for this device type is released to all users. Affected users can restart their hubs to immediately resolve the issue if desired.

Started
Feb 14, 2023, 11:56 PM UTC
Resolved
Feb 15, 2023, 02:53 PM UTC
Duration
14h 57m
Detected by Pingoru
Feb 14, 2023, 11:56 PM UTC

Affected components

Hubs, Devices, and AutomationsHubs, Devices, and AutomationsHubs, Devices, and Automations

Update timeline

  1. investigating Feb 14, 2023, 11:56 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 15, 2023, 12:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 15, 2023, 01:23 AM UTC

    The previously mentioned issues have been resolved. Users with Z-Wave Switch devices may continue to see issues with device control or automation execution over the next 12 hours while a fix for this device type is released to all users. Affected users can restart their hubs to immediately resolve the issue if desired.

  4. resolved Feb 15, 2023, 02:53 PM UTC

    This incident has been resolved.

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