Samsung SmartThings incident
SmartThings scenes not visible in Alexa and Google Home apps
Resolved after 25 minutes, on February 22, 2023.
The previously mentioned issues have been resolved. Users may continue to see issues with scene discoveries over the next 48 hours. Affected users can ask Alexa or Google to discover/sync their devices to resolve the issues.
Update timeline
- investigating Feb 22, 2023, 06:42 AM UTC
Users may be experiencing issues with Scenes in Alexa App and Google Home App. We are currently investigating and will provide more details as available. Started on 02/23/23 10:00 PM in UTC
- investigating Feb 22, 2023, 06:56 AM UTC
Users may be experiencing issues with Scenes in Alexa app and Google Home App. Started on 02/23/23 10:00 PM in UTC
- identified Feb 22, 2023, 06:57 AM UTC
Identified - Recently created or deleted scenes may not be shown correctly in Alexa or Google Home apps. Also, users might have experienced errors when executing scenes through Alexa or Google Home. We are currently investigating and will provide more details as available.
- monitoring Feb 22, 2023, 07:07 AM UTC
The previously mentioned issues have been resolved. Users may continue to see issues with scene discoveries over the next 48 hours. Affected users can ask Alexa or Google to discover/sync their devices to resolve the issues.
- resolved Feb 22, 2023, 07:08 AM UTC
This incident has been resolved.
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