Samsung SmartThings incident

SmartThings Platform Degraded Performance

Resolved after 45 days 16 hours, affecting Hubs, Devices, and Automations, on June 1, 2023.

investigating Jun 01, 2023, 11:35 PM UTC

A limited set of users with a TV Hub within the EU region may be experiencing some degradation in their hub's performance. We are researching the issue and will provide updates as we work to resolve the issue

Started
Jun 01, 2023, 11:35 PM UTC
Resolved
Jul 17, 2023, 04:17 PM UTC
Duration
45d 16h
Detected by Pingoru
Jun 01, 2023, 11:35 PM UTC

Affected components

Hubs, Devices, and Automations

Update timeline

  1. investigating Jun 01, 2023, 11:35 PM UTC

    A limited set of users with a TV Hub within the EU region may be experiencing some degradation in their hub's performance. We are researching the issue and will provide updates as we work to resolve the issue

  2. resolved Jul 17, 2023, 04:17 PM UTC

    This incident has been resolved.

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