Salt Edge had 9 outages in the last 2 years totaling 6h 44m of downtime — averaging 0.4 incidents per month.
There were 9 Salt Edge outages since December 30, 2025 totaling 6h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some customers were unable to access Salt Edge services due to a routing issue affecting our upstream provider. During emergency maintenance, the provider restarted its BGP sessions, temporarily withdrawing and then re-announcing the affected IP routes. This caused a five-minute service interruption. Connectivity was restored, and all services are operating normally.
We are currently investigating an issue affecting Open Banking Gateway and Open Banking Compliance. Customers may experience failed requests. The issue started at approximately August 21st 09:29 Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible. Next update will be provided as soon as more information becomes available.
We are currently experiencing service unavailability caused by a network infrastructure issue at our data center provider. The issue has been identified by the data center provider and their engineers are currently working on resolving it. Our team is monitoring the situation and we will provide an update as soon as more information becomes available. We apologize for the inconvenience.
Our affected services have been restored and are currently operational. We continue to monitor the situation, while the data center provider is still working on the underlying network incident.
The incident has been fully resolved. Incident duration: From August 21st, 9:27 in UTC Until August 21st, 9:37 in UTC All services are now operating normally. Our team continues to monitor the system to ensure stability. We appreciate your patience and understanding.
We are currently investigating an issue affecting Open Banking Gateway. Customers may experience failed requests. The issue started at approximately July 28th, 12:09 in UTC. Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible. Next update will be provided as soon as more information becomes available.
We have identified the cause of the issue affecting the Open Banking Gateway. At this time, customers may still experience failed requests. Our team is implementing mitigation measures to restore full functionality. We will continue to provide updates as progress is made.
A fix has been implemented and services are recovering. We are currently monitoring the system to ensure that the Open Banking Gateway is operating normally. Customers may experience minor delays while the system fully stabilizes.
The incident has been fully resolved. Incident duration: From July 28th, 12:09 in UTC Until July 28th, 12:40 in UTC All services are now operating normally. Our team continues to monitor the system to ensure stability. We appreciate your patience and understanding. A detailed postmortem will be published shortly.
We are currently investigating an issue affecting Open Banking Gateway. Customers may experience failed requests. The issue started at approximately May 19th, 11:51 in UTC. Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible. Next update will be provided as soon as more information becomes available.
We have identified the cause of the issue affecting the Open Banking Gateway. At this time, customers may still experience increased latency. Our team is implementing mitigation measures to restore full functionality. We will continue to provide updates as progress is made.
The incident has been fully resolved. Incident duration: From May 19th, 11:51 in UTC Until May 19th, 11:57 in UTC All services are now operating normally. Our team continues to monitor the system to ensure stability. We appreciate your patience and understanding. A detailed postmortem will be published shortly.
Resolved: 30 December 2025, 10:11 UTC The issue has been fully resolved as of 10:11 UTC. All affected services are operating normally. The platform continues to be closely monitored to ensure stability. Identified: 30 December 2025, 10:02 UTC We identified an issue impacting the Account Information API, Payments API, Partners API and Dashboards. Some customers may have experienced server error responses. Our engineering team investigated the issue and implemented a fix.