Salt Bank incident

3DS transactions approval rate experiencing a partial outage.

Minor

Resolved after 1 hour 17 minutes, affecting Cards, on July 15, 2026.

resolved Jul 15, 2026, 09:17 AM UTC

The card scheme has successfully resolved the issue, and approval rates have returned to normal levels. We will continue to monitor the service to ensure stability, but no further impact is expected at this time. Thank you for your patience while this issue was being addressed.

Started
Jul 15, 2026, 08:00 AM UTC
Resolved
Jul 15, 2026, 09:17 AM UTC
Duration
1h 17m
Detected by Pingoru
Jul 15, 2026, 08:00 AM UTC

Affected components

Cards

Update timeline

  1. investigating Jul 15, 2026, 08:00 AM UTC

    The card scheme is working to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

  2. resolved Jul 15, 2026, 09:17 AM UTC

    The card scheme has successfully resolved the issue, and approval rates have returned to normal levels. We will continue to monitor the service to ensure stability, but no further impact is expected at this time. Thank you for your patience while this issue was being addressed.

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