SalonBiz incident

Degraded Performance with SalonBiz

Resolved after 47 minutes, affecting SalonBiz, on May 17, 2023.

monitoring May 17, 2023, 02:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 17, 2023, 02:16 PM UTC
Resolved
May 17, 2023, 03:03 PM UTC
Duration
47m
Detected by Pingoru
May 17, 2023, 02:16 PM UTC

Affected components

SalonBiz

Update timeline

  1. investigating May 17, 2023, 02:16 PM UTC

    We are actively working on the following: Staff not able to clock in, Staff file not accessible, Security group not accessible

  2. monitoring May 17, 2023, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 17, 2023, 03:03 PM UTC

    This incident has been resolved.

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