SalonBiz incident

SalonBiz Degraded Performance

Resolved after 31 minutes, affecting SalonBiz and SalonBiz Enterprise and 1 more, on May 31, 2023.

monitoring May 31, 2023, 08:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 31, 2023, 07:49 PM UTC
Resolved
May 31, 2023, 08:21 PM UTC
Duration
31m
Detected by Pingoru
May 31, 2023, 07:49 PM UTC

Affected components

SalonBizSalonBiz EnterpriseCredit Card ProcessingSalonBiz iPad AppSalonBiz Stylist AppOnline BookingCommunication Suite

Update timeline

  1. identified May 31, 2023, 07:49 PM UTC

    An issue has been identified that is affecting some users and a fix is being implemented.

  2. monitoring May 31, 2023, 08:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 31, 2023, 08:21 PM UTC

    This incident has been resolved.

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