SalonBiz incident

Degraded performance with SalonBiz

Resolved after 34 minutes, affecting SalonBiz and SalonBiz Enterprise and 1 more, on June 1, 2023.

monitoring Jun 01, 2023, 06:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 01, 2023, 05:45 PM UTC
Resolved
Jun 01, 2023, 06:20 PM UTC
Duration
34m
Detected by Pingoru
Jun 01, 2023, 05:45 PM UTC

Affected components

SalonBizSalonBiz EnterpriseCredit Card ProcessingSalonBiz iPad AppSalonBiz Stylist AppOnline BookingCommunication Suite

Update timeline

  1. investigating Jun 01, 2023, 05:45 PM UTC

    We are currently investigating this issue.

  2. identified Jun 01, 2023, 05:55 PM UTC

    An issue has been identified that is affecting some users and a fix is being implemented.

  3. monitoring Jun 01, 2023, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2023, 06:20 PM UTC

    This incident has been resolved.

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