Resolved after 1 hour 59 minutes, affecting Credit Card Processing, on June 13, 2023.
Due to Amazon Web Services (AWS) @awscloud experiencing a widespread outage, a multitude of digital services globally - ours included - are being affected. This isn't a SalonBiz specific issue, but it is impacting some areas of our integrated solutions. While we can't directly resolve this outage, we're keeping a vigilant eye on the situation and are ready to act as needed once AWS has restored service. For the latest AWS updates, check here: https://health.aws.amazon.com/health/status
Affected components
Update timeline
- investigating Jun 13, 2023, 07:26 PM UTC
Our team has detected an issue with the credit card processing system. We are looking to identify and resolve this as soon as possible.
- identified Jun 13, 2023, 07:43 PM UTC
Due to Amazon Web Services (AWS) @awscloud experiencing a widespread outage, a multitude of digital services globally - ours included - are being affected. This isn't a SalonBiz specific issue, but it is impacting some areas of our integrated solutions. While we can't directly resolve this outage, we're keeping a vigilant eye on the situation and are ready to act as needed once AWS has restored service. For the latest AWS updates, check here: https://health.aws.amazon.com/health/status
- resolved Jun 13, 2023, 09:25 PM UTC
This incident has been resolved.
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