SalonBiz incident

Duplicate Booking Confirmations

Resolved after 20 hours 5 minutes, affecting Communication Suite, on September 19, 2023.

investigating Sep 19, 2023, 05:12 PM UTC

We are currently investigating an issue where customers are receiving multiple confirmations for the same booking.

Started
Sep 19, 2023, 05:12 PM UTC
Resolved
Sep 20, 2023, 01:18 PM UTC
Duration
20h 5m
Detected by Pingoru
Sep 19, 2023, 05:12 PM UTC

Affected components

Communication Suite

Update timeline

  1. investigating Sep 19, 2023, 05:12 PM UTC

    We are currently investigating an issue where customers are receiving multiple confirmations for the same booking.

  2. resolved Sep 20, 2023, 01:18 PM UTC

    This incident has been resolved.

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