SalonBiz incident

SalonBiz Central Inaccessible

Resolved after 43 minutes, affecting SalonBiz and SalonBiz iPad App and 1 more, on October 19, 2023.

resolved Oct 19, 2023, 05:08 PM UTC

Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

Started
Oct 19, 2023, 04:24 PM UTC
Resolved
Oct 19, 2023, 05:08 PM UTC
Duration
43m
Detected by Pingoru
Oct 19, 2023, 04:24 PM UTC

Affected components

SalonBizSalonBiz iPad AppSalonBiz Stylist AppOnline BookingCommunication Suite

Update timeline

  1. investigating Oct 19, 2023, 04:24 PM UTC

    We are aware of a disruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!

  2. identified Oct 19, 2023, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 19, 2023, 04:53 PM UTC

    Thank you for your patience as we are working through getting everyone back up and running.

  4. resolved Oct 19, 2023, 05:08 PM UTC

    Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]

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