Resolved after 45 minutes, affecting SalonBiz Enterprise, on October 27, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 27, 2023, 08:25 PM UTC
We are aware of a disruption of service for a subset of our Legacy users; our team is actively working to identify and resolve the challenge as quickly as possible. You can continue to utilize SalonBiz via your browser, apps, and online booking as these are still up and running. We’ll continue to post updates as we investigate. Thank you for your patience!
- investigating Oct 27, 2023, 08:43 PM UTC
We are continuing to investigate this issue. Thank you for your patience!
- monitoring Oct 27, 2023, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2023, 09:10 PM UTC
This incident has been resolved.
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