Resolved after 2 hours 18 minutes, affecting SalonBiz and SalonBiz iPad App and 1 more, on November 9, 2023.
We have confirmed that all services are resolved. Thank you for your patience as we worked through this service disruption.
Affected components
Update timeline
- investigating Nov 09, 2023, 12:43 AM UTC
We are aware of the service disruption and our team is currently looking into it now.
- identified Nov 09, 2023, 12:55 AM UTC
Our Tech Team is seeing issues with one of our technology providers. We apologize for any inconvenience while we work with them to restore services.
- identified Nov 09, 2023, 01:27 AM UTC
Thank you for your patience as our team actively works to get our services restored.
- identified Nov 09, 2023, 02:21 AM UTC
Our providers are still working on and investigating the issues related to access. We are working with them to restore service as soon as possible.
- monitoring Nov 09, 2023, 02:27 AM UTC
Our providers have fixed the underlying issue, we're seeing our services return to normal. We'll continue to monitor these to ensure things are recovering as expected.
- resolved Nov 09, 2023, 03:02 AM UTC
We have confirmed that all services are resolved. Thank you for your patience as we worked through this service disruption.
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