Resolved after 1 hour 40 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on January 21, 2024.
This incident has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Affected components
Update timeline
- investigating Jan 21, 2024, 02:24 PM UTC
We are aware of a disruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!
- investigating Jan 21, 2024, 03:02 PM UTC
We are continuing to investigate this issue.
- identified Jan 21, 2024, 03:36 PM UTC
We've identified the issue for our customers experiencing a disruption in their services. We're working on getting these customers up and running again as quickly as possible. Thank you for your patience.
- resolved Jan 21, 2024, 04:04 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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