Resolved after 1 hour 44 minutes, affecting SalonBiz and SalonBiz Enterprise and 1 more, on January 30, 2024.
All customers are successfully back online. We thank you again for your patience during this time.
Affected components
Update timeline
- investigating Jan 30, 2024, 02:58 PM UTC
We are aware of a system disruption and our Tech Team is currently working on it now.
- identified Jan 30, 2024, 03:12 PM UTC
Our Tech Team has identified the issue with our Service Provider and working with them for a quick resolution.
- identified Jan 30, 2024, 04:16 PM UTC
Thank you for your patience as we continue to work with our Service Provider for resolution.
- monitoring Jan 30, 2024, 04:27 PM UTC
We are seeing customers successfully back in their systems. At this time, we will continue to monitor to ensure the issue has been fully resolved.
- resolved Jan 30, 2024, 04:43 PM UTC
All customers are successfully back online. We thank you again for your patience during this time.
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