Resolved after 1 hour 25 minutes, affecting Credit Card Processing, on May 20, 2024.
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.
Affected components
Update timeline
- investigating May 20, 2024, 03:16 PM UTC
We are aware of an interruption of service with our integrated payments; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!
- monitoring May 20, 2024, 03:45 PM UTC
We are getting reports from some customers that payments are back up. Please test on your end and text us at 985-202-5969 if you are still having challenges. Provide us the details of your business number, device model, error message, and any other details you feel are relevant to this issue.
- resolved May 20, 2024, 04:42 PM UTC
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.
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