Resolved after 1 hour 1 minute, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on August 12, 2024.
We’re back and functioning at full volume. Thank you for bearing with us as we worked out the kinks.
Affected components
AVEDA Plus RewardsSalonBizSalonBiz EnterpriseDemandforceListen360Credit Card ProcessingSalonBiz iPad AppReachSalonBiz Stylist AppTextel
Update timeline
- investigating Aug 12, 2024, 01:22 AM UTC
“We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!”
- investigating Aug 12, 2024, 01:41 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 12, 2024, 02:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2024, 02:23 AM UTC
We’re back and functioning at full volume. Thank you for bearing with us as we worked out the kinks.
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