SalonBiz incident

Central Slowness

Resolved after 48 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on August 28, 2024.

monitoring Aug 28, 2024, 08:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 28, 2024, 07:36 PM UTC
Resolved
Aug 28, 2024, 08:25 PM UTC
Duration
48m
Detected by Pingoru
Aug 28, 2024, 07:36 PM UTC

Affected components

AVEDA Plus RewardsSalonBizDemandforceListen360Credit Card ProcessingSalonBiz iPad AppReachSalonBiz Stylist AppOnline BookingVish

Update timeline

  1. identified Aug 28, 2024, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 28, 2024, 07:37 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 28, 2024, 07:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 28, 2024, 08:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 28, 2024, 08:25 PM UTC

    This incident has been resolved.

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