Resolved after 31 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on August 30, 2024.
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.
Affected components
Update timeline
- investigating Aug 30, 2024, 04:27 PM UTC
We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!
- identified Aug 30, 2024, 04:36 PM UTC
We have identified the cause of the issue impacting our services, and are in the process of applying mitigation steps.
- monitoring Aug 30, 2024, 04:49 PM UTC
We have applied all mitigation steps. Some services and customers will begin to observe recovery as this process continues. We will continue to post updates until this has been fully resolved.”
- resolved Aug 30, 2024, 04:59 PM UTC
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.
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