SalonBiz incident

SalonBiz Service Disruption

Resolved after 2 hours 53 minutes, affecting AVEDA Plus Rewards and SalonBiz and 1 more, on September 4, 2024.

resolved Sep 04, 2024, 11:15 PM UTC

Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.

Started
Sep 04, 2024, 08:21 PM UTC
Resolved
Sep 04, 2024, 11:15 PM UTC
Duration
2h 53m
Detected by Pingoru
Sep 04, 2024, 08:21 PM UTC

Affected components

AVEDA Plus RewardsSalonBizDemandforceListen360Credit Card ProcessingSalonBiz iPad AppReachSalonBiz Stylist AppTextelOnline Booking

Update timeline

  1. investigating Sep 04, 2024, 08:21 PM UTC

    We are aware of an interruption of service; our team is actively working to identify and resolve the challenge as quickly as possible. We’ll continue to post updates as we investigate. Thank you for your patience!

  2. resolved Sep 04, 2024, 11:15 PM UTC

    Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.

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