SalonBiz incident

Stylist App Notifications

Resolved after 1 hour 30 minutes, affecting SalonBiz Stylist App, on September 5, 2024.

resolved Sep 05, 2024, 09:10 PM UTC

Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.

Started
Sep 05, 2024, 07:40 PM UTC
Resolved
Sep 05, 2024, 09:10 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 05, 2024, 07:40 PM UTC

Affected components

SalonBiz Stylist App

Update timeline

  1. investigating Sep 05, 2024, 07:40 PM UTC

    We are aware that some staff members are not receiving their notifications in the Stylist App. Our team is actively working to identify and resolve this challenge. We'll continue to post updates as we investigate. Thank you for your patience!

  2. monitoring Sep 05, 2024, 08:45 PM UTC

    We have applied all mitigation steps. Some services and customers will begin to observe recovery. We will continue to monitor and post updates until this has been fully resolved.

  3. resolved Sep 05, 2024, 09:10 PM UTC

    Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care via text at 985-202-5969.

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