SalonBiz incident

System Slowness

Resolved after 19 minutes, affecting SalonBiz and SalonBiz Enterprise, on April 15, 2025.

investigating Apr 15, 2025, 09:14 PM UTC

The earlier slowness issue has been resolved, and all systems are now back to normal. We appreciate your patience while we worked through this. If you continue to experience any issues, please reach out to our support team.

Started
Apr 15, 2025, 08:55 PM UTC
Resolved
Apr 15, 2025, 09:14 PM UTC
Duration
19m
Detected by Pingoru
Apr 15, 2025, 08:55 PM UTC

Affected components

SalonBizSalonBiz Enterprise

Update timeline

  1. investigating Apr 15, 2025, 08:55 PM UTC

    We’re aware of reports of slowness affecting some users. Our team is actively investigating and working to resolve the issue as quickly as possible. We’ll provide an update shortly. Thank you for your patience.

  2. investigating Apr 15, 2025, 09:14 PM UTC

    The earlier slowness issue has been resolved, and all systems are now back to normal. We appreciate your patience while we worked through this. If you continue to experience any issues, please reach out to our support team.

  3. resolved Apr 15, 2025, 09:14 PM UTC

    This incident has been resolved.

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