Resolved after 2 hours 26 minutes, affecting SalonBiz and SalonBiz Enterprise and 1 more, on April 8, 2026.
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]
Affected components
Update timeline
- investigating Apr 08, 2026, 04:06 PM UTC
We are aware of reports of degraded performance impacting some customers. Our team is actively investigating the issue and working to identify the cause. We will provide updates as more information becomes available
- investigating Apr 08, 2026, 04:41 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 08, 2026, 05:06 PM UTC
We’re back at normal speed! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us. If SalonBiz still running slowly for you? Please reach out to our friendly Care team via this form https://salonbiz.my.site.com/s/contactsupport and we’ll get back to you shortly.
- resolved Apr 08, 2026, 06:32 PM UTC
Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]
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