SalonBiz incident

Credit Card Processing Issues

Resolved after 1 hour 52 minutes, affecting Credit Card Processing, on April 23, 2026.

resolved Apr 23, 2026, 04:12 PM UTC

The issue impacting credit card processing has been resolved, and services are now back to normal operations. Thank you for your patience. If you are still experiencing any issues, please reach out to our Care Team for support.

Started
Apr 23, 2026, 02:19 PM UTC
Resolved
Apr 23, 2026, 04:12 PM UTC
Duration
1h 52m
Detected by Pingoru
Apr 23, 2026, 02:19 PM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Apr 23, 2026, 02:19 PM UTC

    We are aware of an issue impacting credit card processing. Our team is currently investigating and actively working to resolve it. We will share updates as more information becomes available and aim to restore full functionality as quickly as possible.

  2. investigating Apr 23, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 23, 2026, 02:41 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 23, 2026, 03:11 PM UTC

    We appreciate your continued patience. Our team is actively working with our credit card processing partner as we continue investigating the issue. We are focused on restoring full functionality as quickly as possible and will share updates as more information becomes available.

  5. monitoring Apr 23, 2026, 03:41 PM UTC

    Thank you for your patience. We have received confirmation from our credit card processing partner that the issue is now resolved. We will continue to monitor to ensure performance remains stable and fully operational.

  6. resolved Apr 23, 2026, 04:12 PM UTC

    The issue impacting credit card processing has been resolved, and services are now back to normal operations. Thank you for your patience. If you are still experiencing any issues, please reach out to our Care Team for support.

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