Service Disruption

Update timeline

1. investigating Apr 30, 2026, 03:33 PM UTC

   We are getting reports of intermittent service interruptions, our team will continue to work to resolve any issues. We’ll continue to post updates as we investigate.

2. investigating Apr 30, 2026, 03:33 PM UTC

   We are continuing to investigate this issue.

3. investigating Apr 30, 2026, 03:44 PM UTC

   We are currently experiencing intermittent connectivity issues that are impacting some customers. Our team is actively monitoring the status of our third party providers as there is evidence of interruption of service. At this time, we do not have a confirmed root cause or estimated resolution timeline. We will continue to share updates as more information becomes available. Thank you for your patience.

4. investigating Apr 30, 2026, 04:21 PM UTC

   We are seeing improvement in connectivity, and the impact to customers is decreasing. Our team continues to monitor our third-party providers closely as performance improves. We will continue to share updates as more information becomes available.

5. investigating Apr 30, 2026, 05:29 PM UTC

   We are seeing improvement in connectivity, and the overall customer impact is decreasing. While the issue has not been fully resolved, performance is trending in the right direction. Our team continues to closely monitor our third-party provider as conditions improve. We will share additional updates as more information becomes available. Thank you for your continued patience.

6. resolved Apr 30, 2026, 06:06 PM UTC

   Everything is back at normal operating capacity. Please report further issues to SalonBiz Customer Care. [email protected]