Salesforce incident

Feature perf degradation: JPN170

Ongoing since 01:20 PM UTC, affecting JPN170.

monitoring Nov 02, 2026, 05:05 PM UTC

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

Started
Nov 02, 2026, 01:20 PM UTC
Resolved
Ongoing
Duration
● 4h 27m
Detected by Pingoru
Nov 02, 2026, 01:20 PM UTC

Affected components

JPN170

Update timeline

  1. identified Nov 02, 2026, 01:20 PM UTC

    Degradation Started: Feature perf degradation

  2. monitoring Nov 02, 2026, 04:49 PM UTC

    We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

  3. monitoring Nov 02, 2026, 05:05 PM UTC

    We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

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