Resolved after 21 hours 9 minutes, affecting SWE58 and SWE82 and 1 more, on September 6, 2026.
We've resolved an issue that prevented Revenue Cloud customers from adding new products and saving quotes. We developed a fix, validated that it resolved the issue, and deployed it to all impacted instances. This communication is intended to share the exact start and end time of impact. We apologize for how this issue may have affected you and your business.
Affected components
Update timeline
- identified Sep 06, 2026, 10:30 PM UTC
Degradation Started: Feature service disruption
- resolved Sep 07, 2026, 07:39 PM UTC
Resolved: Incident Resolved
- monitoring Sep 08, 2026, 12:34 AM UTC
We've resolved an issue that prevented Revenue Cloud customers from adding new products and saving quotes. We developed a fix, validated that it resolved the issue, and deployed it to all impacted instances. This communication is intended to share the exact start and end time of impact. We apologize for how this issue may have affected you and your business.
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