Salesforce incident
Feature perf degradation: USA9002, USA9004S, USA9006S (+20 more)
Resolved after 1 day 4 hours, affecting USA9002 and USA9008 and 1 more, on September 2, 2026.
As of 17:58 UTC, September 2, a subset of customers using Data Cloud services may have been impacted by an issue when using batch transforms, and may have seen completed jobs remain in an outdated status in the user interface. Automated flows, subsequent transforms, or other downstream processes that depend on the status update may not have initiated, potentially delaying downstream data processing actions. We identified the trigger as a recent change and initiated a rollback which remediated the issue. After a period of monitoring and validation, these instances were declared out of impact as of 22:34 UTC, September 3. We apologize for any inconvenience this issue caused for customers.
Affected components
Update timeline
- identified Sep 02, 2026, 05:58 PM UTC
Degradation Started: Feature perf degradation
- resolved Sep 03, 2026, 10:34 PM UTC
Resolved: Incident Resolved
- monitoring Sep 04, 2026, 12:14 AM UTC
As of 17:58 UTC, September 2, a subset of customers using Data Cloud services may have been impacted by an issue when using batch transforms, and may have seen completed jobs remain in an outdated status in the user interface. Automated flows, subsequent transforms, or other downstream processes that depend on the status update may not have initiated, potentially delaying downstream data processing actions. We identified the trigger as a recent change and initiated a rollback which remediated the issue. After a period of monitoring and validation, these instances were declared out of impact as of 22:34 UTC, September 3. We apologize for any inconvenience this issue caused for customers.
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