Resolved after 5 days, on August 29, 2026.
As of 01:33 UTC on September 3, 2026, we deployed the fix and resolved the Standard Coupon Code component issue affecting Commerce Store (Lightning Web Runtime, LWR). Guest users on these instances can now see and apply coupon codes on the Cart page as expected. We apologize for how you and your business may have been affected by this incident
Update timeline
- identified Aug 29, 2026, 01:00 AM UTC
Degradation Started: Feature perf degradation
- resolved Sep 03, 2026, 01:33 AM UTC
Resolved: Incident Resolved
- monitoring Sep 03, 2026, 05:33 AM UTC
As of 01:33 UTC on September 3, 2026, we deployed the fix and resolved the Standard Coupon Code component issue affecting Commerce Store (Lightning Web Runtime, LWR). Guest users on these instances can now see and apply coupon codes on the Cart page as expected. We apologize for how you and your business may have been affected by this incident
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