Salesforce incident
Heroku retroactive feature degradation: HEROKUDUBLIN, HEROKUEUROPE, HEROKUFRANKFURT (+9 more)
Resolved after 2 hours 9 minutes, affecting HEROKUDUBLIN and HEROKUEUROPE and 1 more, on August 6, 2026.
Between 11:01 UTC on August 6, 2026 and 13:10 UTC on August 6, 2026, we identified a performance issue affecting Heroku release phase deploys. During this time, some customers experienced delayed completion of release phase commands during deploys, with some remaining in an `release phase executing` state longer than expected. We have confirmed that the issue is resolved. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
Affected components
Update timeline
- identified Aug 06, 2026, 11:01 AM UTC
Degradation Started: Heroku retroactive feature degradation
- resolved Aug 06, 2026, 01:10 PM UTC
Resolved: Incident Resolved
- monitoring Aug 06, 2026, 04:19 PM UTC
Between 11:01 UTC on August 6, 2026 and 13:10 UTC on August 6, 2026, we identified a performance issue affecting Heroku release phase deploys. During this time, some customers experienced delayed completion of release phase commands during deploys, with some remaining in an `release phase executing` state longer than expected. We have confirmed that the issue is resolved. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
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