Saleor incident

Problems with logging in to saleor console and dashboard

Resolved on July 12, 2026, affecting Adyen App and Stripe App and 1 more.

resolved Jul 12, 2026, 10:20 PM UTC

During the night of 13.07 we've encountered issues with one of three replicas of our Keycloak systems, due to which some of the login attempts to Saleor Console and Saleor Dashboard were unsuccessful. Saleor Core was not impacted, transactional part of the system was fully functional. The system got fully operational again around 10:30 GMT+2

Started
Jul 12, 2026, 10:20 PM UTC
Resolved
Jul 12, 2026, 10:20 PM UTC
Duration
–
Detected by Pingoru
Jul 12, 2026, 10:20 PM UTC

Affected components

Adyen AppStripe AppAvaTax AppUnited States regionCloud Administration ConsoleEurope region

Update timeline

  1. resolved Jul 12, 2026, 10:20 PM UTC

    During the night of 13.07 we've encountered issues with one of three replicas of our Keycloak systems, due to which some of the login attempts to Saleor Console and Saleor Dashboard were unsuccessful. Saleor Core was not impacted, transactional part of the system was fully functional. The system got fully operational again around 10:30 GMT+2

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