Sage experienced a minor incident on August 3, 2026 affecting Banking Service and Banking Service and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Banking ServiceBanking ServiceSage IntacctSage Intacct
Update timeline
- investigating Aug 03, 2026, 01:10 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Aug 03, 2026, 01:46 PM UTC
Our third-party AccessPay has informed us that they are undergoing an emergency maintenance which may cause delays in transaction processing for customers in the UK,US and Canada. We are engaged and working with AccessPay to resolve the issue. The affected service/product is: - Sage Intacct
- resolved Aug 03, 2026, 04:45 PM UTC
The issue is resolved and the service is available and performing as expected.