Sage incident

AutoEntry - Degraded Performance

Minor Ongoing View vendor source →

Sage is currently experiencing a minor incident affecting AutoEntry and AutoEntry and 1 more component, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 10:03 AM UTC
Resolved
Ongoing
Duration
● 5h 59m
Detected by Pingoru
Jun 02, 2026, 10:03 AM UTC

Affected components

AutoEntryAutoEntryAutoEntryAutoEntry

Update timeline

  1. investigating Jun 02, 2026, 10:03 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Jun 02, 2026, 10:27 AM UTC

    We have identified an issue causing customers globally to experience delays when using the document extraction service after uploading invoices in AutoEntry. We are currently investigating.