Sage incident

E-invoicing France - invoicing France

Minor Resolved View vendor source →

Sage experienced a minor incident on September 10, 2026 affecting E-Reporting and Sage Active and 1 more component, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 10:40 AM UTC
Resolved
Sep 10, 2026, 02:33 PM UTC
Duration
3h 52m
Detected by Pingoru
Sep 10, 2026, 10:40 AM UTC

Affected components

E-ReportingSage ActiveSage ConnectSage for AccountantsSage FRP 1000 (FR)Sage IntacctSage X3 CloudSage X3 Hosted (FR)E-invoicing France

Update timeline

  1. investigating Sep 10, 2026, 10:40 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Sep 10, 2026, 11:03 AM UTC

    We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. We are currently investigating the issue.

  3. resolved Sep 10, 2026, 02:33 PM UTC

    The issue is resolved and the service is available and performing as expected.