SafeStack incident

Intermittent course loading and course completion issues

Resolved after 3 days 11 hours, affecting section-176428 (SafeStack Learning Platform), on August 20, 2023.

resolved Aug 24, 2023, 08:00 AM UTC

We have finished resolving all reported course completion issues for users affected by this issue. For users still experiencing this issue, we suggest they reload their course page.

Started
Aug 20, 2023, 09:00 PM UTC
Resolved
Aug 24, 2023, 08:00 AM UTC
Duration
3d 11h
Detected by Pingoru
Aug 20, 2023, 09:00 PM UTC

Affected components

section-176428 (SafeStack Learning Platform)

Update timeline

  1. investigating Aug 20, 2023, 09:00 PM UTC

    Some learners have reported issues when loading courses. We are actively investigating.

  2. resolved Aug 24, 2023, 08:00 AM UTC

    We have finished resolving all reported course completion issues for users affected by this issue. For users still experiencing this issue, we suggest they reload their course page.

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