SafeStack incident

Courses not being marked as completed

Resolved after 19 hours 10 minutes, affecting section-176428 (SafeStack Learning Platform), on December 18, 2023.

resolved Dec 18, 2023, 07:50 PM UTC

We are pleased to confirm that the course completion issue for learners has been resolved, and the completion status of courses from the incident period are now reflected correctly within SafeStack.

Started
Dec 18, 2023, 12:40 AM UTC
Resolved
Dec 18, 2023, 07:50 PM UTC
Duration
19h 10m
Detected by Pingoru
Dec 18, 2023, 12:40 AM UTC

Affected components

section-176428 (SafeStack Learning Platform)

Update timeline

  1. investigating Dec 18, 2023, 12:40 AM UTC

    We are currently investigating an issue where some courses are not being marked as completed for learners, and will provide an update shortly.

  2. resolved Dec 18, 2023, 07:50 PM UTC

    We are pleased to confirm that the course completion issue for learners has been resolved, and the completion status of courses from the incident period are now reflected correctly within SafeStack.

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