Resolved after 5 hours 37 minutes, affecting section-176428 (SafeStack Learning Platform), on July 29, 2024.
This issue has been resolved. Course loading and completion are now working as expected.
Affected components
Update timeline
- investigating Jul 29, 2024, 03:04 PM UTC
Between Jul 29, 2024 - 15:04 UTC and Jul 29, 2024 - 20:41 UTC, some users may face intermittent issues when watching courses on SafeStack. Additionally, courses for some users may not be marked as completed intermittently, even if they have completed them. This is happening because of issues with our 3rd party content host, as per their incident status page. If you have completed a course during this period, but it has not been marked as completed yet, please get in touch with our support team here: [email protected].
- resolved Jul 29, 2024, 08:41 PM UTC
This issue has been resolved. Course loading and completion are now working as expected.
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