SafeStack incident

Degraded Performance

Resolved after 11 hours, affecting section-176428 (SafeStack Learning Platform), on October 20, 2025.

investigating Oct 20, 2025, 08:00 PM UTC

We are experiencing some performance degradation due to the ongoing increased error rates and latencies with AWS. Our engineering team remains actively engaged in monitoring AWS status updates and applying necessary mitigations to reduce impact. Thank you for your continued patience as we work through these challenges.

Started
Oct 20, 2025, 08:00 PM UTC
Resolved
Oct 21, 2025, 07:00 AM UTC
Duration
11h
Detected by Pingoru
Oct 20, 2025, 08:00 PM UTC

Affected components

section-176428 (SafeStack Learning Platform)

Update timeline

  1. investigating Oct 20, 2025, 08:00 PM UTC

    We are experiencing some performance degradation due to the ongoing increased error rates and latencies with AWS. Our engineering team remains actively engaged in monitoring AWS status updates and applying necessary mitigations to reduce impact. Thank you for your continued patience as we work through these challenges.

  2. resolved Oct 21, 2025, 07:00 AM UTC

    The incident has been resolved.

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