SafeSend incident

SafeSend Returns Performance Issues

Minor Resolved View vendor source →

SafeSend experienced a minor incident on April 8, 2021 affecting Returns, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2021, 04:59 PM UTC
Resolved
Apr 08, 2021, 05:07 PM UTC
Duration
7m
Detected by Pingoru
Apr 08, 2021, 04:59 PM UTC

Affected components

Returns

Update timeline

  1. investigating Apr 08, 2021, 04:59 PM UTC

    Firms and clients may experience delays or errors with SafeSend Returns. We are investigating the issue and will update as soon as possible.

  2. resolved Apr 08, 2021, 05:07 PM UTC

    This incident has been resolved.