SafeSend incident

SafeSend Exchange Plug-In Issues

Minor Resolved View vendor source →

SafeSend experienced a minor incident on September 13, 2021, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2021, 02:33 PM UTC
Resolved
Sep 16, 2021, 02:35 PM UTC
Duration
3d
Detected by Pingoru
Sep 13, 2021, 02:33 PM UTC

Update timeline

  1. investigating Sep 13, 2021, 02:33 PM UTC

    The SafeSend Exchange plug-in inbox is experiencing loading issues. Our development team is investigating and we'll update once information is available. In the interim, please use the portal for inbox access at https://portal.safesend.com/.

  2. resolved Sep 16, 2021, 02:35 PM UTC

    The Plug-In inbox is now functioning as expected, please contact our support team at [email protected] with further questions or issues.