SafeSend incident

SafeSend Returns Performance Issues

Minor Resolved View vendor source →

SafeSend experienced a minor incident on December 15, 2021 affecting Returns, lasting 15h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 10:07 PM UTC
Resolved
Dec 16, 2021, 01:22 PM UTC
Duration
15h 14m
Detected by Pingoru
Dec 15, 2021, 10:07 PM UTC

Affected components

Returns

Update timeline

  1. investigating Dec 15, 2021, 10:07 PM UTC

    Firms and clients may experience delays or errors with SafeSend Returns. We are investigating the issue and will update as soon as possible.

  2. resolved Dec 16, 2021, 01:22 PM UTC

    This incident has been resolved.