SafeSend incident

SSR - Returns Not Loading

Notice Resolved View vendor source →

SafeSend experienced a notice incident on April 17, 2023 affecting Returns, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 08:10 PM UTC
Resolved
Apr 17, 2023, 08:52 PM UTC
Duration
41m
Detected by Pingoru
Apr 17, 2023, 08:10 PM UTC

Affected components

Returns

Update timeline

  1. investigating Apr 17, 2023, 08:10 PM UTC

    We have received reports of returns not loading. Our teams are actively investigating.

  2. investigating Apr 17, 2023, 08:51 PM UTC

    This issue has been resolved.

  3. resolved Apr 17, 2023, 08:52 PM UTC

    This incident has been resolved.