SafeSend incident

Users and clients are reporting they are not receiving access codes sent to their mobile devices.

Minor Resolved View vendor source →

SafeSend experienced a minor incident on September 28, 2023 affecting Returns and Organizers and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 08:13 PM UTC
Resolved
Sep 28, 2023, 08:40 PM UTC
Duration
26m
Detected by Pingoru
Sep 28, 2023, 08:13 PM UTC

Affected components

ReturnsOrganizersExtensionsExchange

Update timeline

  1. investigating Sep 28, 2023, 08:13 PM UTC

    We have received reports that users and client are reporting they are not receiving access codes sent to their mobile devices. We are currently investigating

  2. resolved Sep 28, 2023, 08:40 PM UTC

    This incident has been resolved.