SafeSend incident

Issues accessing the SafeSend Suite

Notice Resolved View vendor source →

SafeSend experienced a notice incident on March 20, 2024 affecting Returns and Organizers and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 02:26 PM UTC
Resolved
Mar 20, 2024, 05:43 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 20, 2024, 02:26 PM UTC

Affected components

ReturnsOrganizersExtensionsExchange

Update timeline

  1. investigating Mar 20, 2024, 02:26 PM UTC

    We are aware of and investigating issues accessing the SafeSend Suite.

  2. identified Mar 20, 2024, 04:10 PM UTC

    Due to a Microsoft Azure outage, the SafeSend Suite is currently not available. We are working closely with Microsoft to resolve the issue. We appreciate your patience.

  3. resolved Mar 20, 2024, 05:43 PM UTC

    This issue has been resolved. Thank you for your patience.